It has finally happened. The reviews were devastating for the most anticipated game of the year – Cyberpunk 2077. Numerous lags and bugs dogged the game. Public outrage was at its peak. The result – Sony finally made the hard call. It pulled out Cyberpunk 2077 from the PlayStation store. you can no longer digitally download the game for PS4 consoles. This move is unprecedented. Sony has never had to resort to such face-saving damage control measures. Sony Interactive Entertainment has issued an apology and a promise for a full refund for whoever bought the digital copy from the PlayStation store.
The Cyberpunk 2077 Game developer – CD Projekt Red made the retailers and platforms walk the plank. It was right after it claimed customers who downloaded that game can ask for a full refund from Sony. The studio then went back on its words after reports surfaced that no such agreement was made with Sony regarding such refunds. Sony was thrown under the bus and in an unusual turn of events, will follow through.
Sony’s Official Statement & Apology
The following announcement came Thursday night from Sony Interactive Entertainment:
SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.
Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.
Plagued with bugs, errors, and frequent crashes, Cyberpunk 2077 had a doomed launch event. There were reports of terrible gameplay management, astoundingly bereft visuals and very poor performance of the game in the PS4 and Xbox One. The game was clearly made for high end PCs and Next gen Consoles – PS% and Xbox Series X. It even showed bugs and errors in the PS5 and the XBOX Series X.
Sony Has Forced Microsoft To Do The Same
Pulling a game in such a manner, and that to a game like Cyberpunk 2077, has never happened before in the history of the gaming industry. Sony’s Cyberpunk 2077 pullout has practically forced Microsoft to follow suit. This will cost either way for Microsoft. If they keep the game in their library and not pull it out, it will look bad for the Xbox. Microsoft will lose a lot of goodwill with their fans. And they cannot allow that to happen considering the rising PS5 sales. There are already limited editions of Cyberpunk 2077 themed Xbox series x Consoles and Controllers. Microsoft and Xbox users will suffer no matter what the former chooses.
What If you Have Already Purchased It
If you already own and have downloaded the game, then you can still play it. This extends to the PS4 owners of the game too. The game has merely been delisted from the PlayStation store. There’s a high probability it is about to come back with a vengeance. The ones who have downloaded the game will probably have to download an additional Cyberpunk 2077 patch when the game re-releases in the PlayStation store. The game is notably releasing next-gen ports for the PS5 and Xbox Series X/S next year. The date when Sony relists the game in the PlayStation Store is unconfirmed as of yet.
Source: CBR
